Guides and manuals
User guides and technical manuals

DCS User Guide - A guide for using a warehouse data collection system.

Using ScriptPlus - A guide for using a medication management software system.

MegaTrack User Guide - A guide for using print accounting software

White Papers

Course evaluation - Bookkeeping - Developed for At-Home Professions

Course development - Tax Preparation - Developed for At-Home Professions

Long-Term Care Insurance - Developed as an assignment for a research and reporting course

Tutorials
Flash tutorials developed for common tasks.

Modifying graphics with Adobe Illustrator

Using CTRL+mouse wheel to adjust screen size

Printing handouts from PowerPoint

Using NetMeeting

Adding an email signature

Introduction to Concentra - tutorial suite
An interactive flash tutorial developed for the HP Knowledge Management/Knowledge Aquisition group in 2003. The suite received a Merit Award from the Society for Technical Communication.

Creating a New Account and Requesting Group Membership

Installing XMetal

Associating XML Files with XMetal

Configuring your Browser for Concentra

Exploring the Concentra Home Page

Setting up Directories for Concentra

Conducting a Technical Document Review in Concentra

Knowledge Review

Knowledge Project Manager Orientation - training composite
An interactive flash tutorial developed for the Manpower HP Knowledge Project Management team in 2003.

KPM Orientation